Responsible Gaming

Company Commitment

MJMotion Ltd, the operator of the gaming platform accessible at ggbet.ie, is formally committed to the promotion of responsible gaming practices across all operational activities. It is recognised by the Company that gambling, when conducted irresponsibly, may result in adverse consequences for individuals, their families, and wider society. Accordingly, it is the policy of MJMotion Ltd that all necessary measures shall be implemented to mitigate gambling-related harm and to ensure that gaming services are utilised in a safe, controlled, and informed manner.

This policy has been established in accordance with applicable regulatory requirements and reflects the Company's obligation to provide a gaming environment in which player welfare is accorded the highest priority. All staff members and operational processes are required to adhere to the principles set forth herein. The responsible gaming framework maintained by MJMotion Ltd is subject to continuous review and improvement in order to reflect evolving best practices and regulatory standards.

It is acknowledged by the Company that certain individuals may be particularly vulnerable to gambling-related harm, including minors and persons experiencing financial difficulty or psychological distress. Specific provisions have therefore been incorporated into this policy to address the needs of such individuals and to prevent their participation in gaming activities where such participation would be contrary to their welfare.

Risk Indicators

The following behavioural indicators have been identified as potentially indicative of problematic gambling patterns. Players are encouraged to assess their own conduct against these criteria. Where one or more of the following indicators are recognised, it is strongly advised that appropriate protective measures be considered without delay.

Escalating Financial Expenditure: A pattern of progressively increasing wagers or deposits is observed, particularly where such expenditure is inconsistent with the player's stated or apparent financial means, or where funds allocated to essential living expenses are redirected toward gambling activities.
Unsuccessful Attempts to Reduce Gambling Activity: Repeated efforts to limit, control, or cease gambling participation have been made by the individual but have proven unsuccessful, indicating a potential loss of control over gambling behaviour.
Preoccupation with Gambling: An excessive and persistent preoccupation with gambling activities is exhibited, including frequent contemplation of past or future wagers, continuous planning of gambling sessions, and an inability to disengage mentally from gambling-related thoughts.
Pursuit of Losses: Gambling activity is continued or intensified following financial losses, with the primary motivation being the recovery of previously lost funds rather than recreational engagement, thereby compounding financial exposure.
Adverse Impact on Personal and Professional Obligations: Gambling participation has resulted in neglect of professional responsibilities, familial obligations, or social relationships, or has contributed to deterioration in the individual's occupational performance, interpersonal relationships, or mental and physical health.
Concealment of Gambling Activity: Deliberate efforts are made to conceal the extent or frequency of gambling participation from family members, close associates, or financial institutions, which may be indicative of shame, guilt, or an awareness that the level of gambling engagement is problematic.

Account Restriction

MJMotion Ltd provides players with account restriction options designed to assist in the management of gambling activity. These may be activated at the player's request or applied by the Company where concerns regarding player welfare have been identified.

Self-Exclusion: Players who consider that a break from the platform would be beneficial to their welfare may request self-exclusion by contacting customer support. During an active self-exclusion, access to the platform is denied and marketing communications are suspended.

Operator-Initiated Restrictions: Where the Company identifies indicators of problematic gambling behaviour, it reserves the right to restrict or suspend an account without prior request from the player. Players subject to such restrictions shall be notified and provided with information about available support resources.

Account Closure: Players who wish to permanently close their account may submit a formal closure request. Upon verification of the request, all active balances shall be settled in accordance with applicable terms, and the account shall be closed. Closed accounts shall not be reopened without fulfilment of applicable reinstatement conditions and a mandatory review period.

Setting Limits

Deposit limits and loss limits are made available to all registered players by MJMotion Ltd, and their use is strongly encouraged as a proactive measure for maintaining responsible gaming habits. Reductions in existing limits take effect immediately upon confirmation, while requests to increase a limit are subject to a cooling-off period before they apply.

Deposit Limits: Players may set a maximum deposit amount. Once a deposit limit has been set, no deposits exceeding it shall be accepted during the relevant period. Reductions apply immediately; increases take effect only after the cooling-off period.

Loss Limits: Players may set a maximum permissible loss for a defined period. Upon reaching the loss limit, further gaming activity is suspended for the remainder of that period. Increasing a loss limit is also subject to the cooling-off period.

Getting Help

MJMotion Ltd acknowledges that professional assistance may be required by individuals who are experiencing difficulties associated with problem gambling. It is the position of the Company that seeking assistance is a responsible and constructive course of action, and players are encouraged to access support services where any concern regarding their gambling behaviour has been identified.

Professional counselling and support services for problem gambling are available in most jurisdictions. Such services typically provide confidential advice, therapeutic support, and referral to specialised treatment programmes. Players experiencing gambling-related difficulties are advised to contact their national or regional gambling support services, which may include dedicated helplines, counselling centres, and community support organisations.

In cases of acute financial distress associated with gambling activity, players are further advised to seek guidance from qualified financial advisors or debt management services, which may provide structured assistance in the management of gambling-related financial obligations.

Family members and associates of individuals experiencing problem gambling are equally entitled to seek support, as gambling-related harm may extend beyond the individual player to affect those in their immediate environment. Support services for affected family members and close associates are available through many national and community organisations.

Players who are concerned about their gambling behaviour are encouraged to use the deposit and loss limits, self-exclusion, or account closure described in this policy as an immediate measure while professional support is being sought.

GGBet Casino remains committed to supporting responsible gaming and providing resources for those who need assistance. For immediate support or to discuss responsible gambling options, please contact customer support via live chat or at [email protected].

Commitment to Responsible Gaming

MJMotion Ltd is dedicated to providing a safe and enjoyable gaming environment for players aged 18 and over. We continuously review and enhance our responsible gambling measures to protect player wellbeing and maintain high standards of player protection and integrity.

Additional Resources

Players in Ireland seeking external support may contact the National Gambling Helpline at 1800 936 725 or visit gamblingcare.ie for confidential advice and counselling services. These services are available to all players and their families at no cost.